Frequently Asked Questions

What areas does Vet For Pet Animal Hospital serve?

We serve pet owners throughout East Hartford, CT and Hamden, CT, along with surrounding communities including Manchester, Glastonbury, New Haven, North Haven, and Cheshire.

Do you accept new patients?

Yes, we welcome new patients at both our East Hartford and Hamden locations. Visit our new client information page to learn what to expect at your first visit.

What services does Vet For Pet Animal Hospital offer?

We offer wellness exams, in-house diagnostics, pet dental care, orthopedic and general surgery, spay/neuter procedures, CTX laser therapy, microchipping, nutritional counseling, senior pet care, emergency veterinary care, and in-home euthanasia.

Do you treat both dogs and cats?

Yes, our veterinary team treats both dogs and cats at every stage of life, from puppies and kittens through senior pets.

What are your clinic hours?

Our East Hartford location is open Monday through Friday from 10:00 AM to 10:00 PM and weekends from 10:00 AM to 6:00 PM. Our Hamden location is open Monday through Friday from 12:00 PM to 10:00 PM and weekends from 10:00 AM to 6:00 PM.

Do you offer emergency veterinary care?

Yes, our team provides emergency veterinary care for urgent situations, including trauma, poisonings, respiratory distress, and other critical conditions.

Can I get a same-day appointment for a sick pet?

We do our best to accommodate same-day sick pet visits, especially given our extended hours seven days a week at both locations.

What payment options do you accept?

We accept major credit and debit cards, cash, and checks, and we also work with CareCredit for financing larger procedures.

Do you offer pet insurance billing?

We don’t bill insurance directly, but we can provide documentation to help you file a claim for reimbursement with your pet insurance provider.

How do I know if my pet needs surgery?

Signs like limping, pain, difficulty eating, or abnormal growths often warrant a veterinary evaluation. Our team can assess your pet and recommend the right next step, whether that’s diagnostics, medication, or surgery.

Do you offer microchipping?

Yes, we recommend microchipping for all pets as a permanent, reliable form of identification.

What is CTX laser therapy and who is it for?

CTX laser therapy is a drug-free, non-invasive treatment that reduces pain and inflammation and speeds healing, commonly used for pets recovering from surgery, injury, or arthritis.

At what age is my pet considered a senior?

Cats are generally considered seniors around 11 years old, and dogs around 7 years old, though this varies by breed and size.

Do you provide nutritional counseling?

Yes, our team offers nutritional counseling for pets at every life stage, helping manage weight, chronic conditions, and overall diet quality.

Can you help with end-of-life care decisions?

Yes, our team provides compassionate guidance around quality-of-life assessments and offers in-home euthanasia so your pet’s final moments can happen in a familiar, comfortable setting.

How do I transfer my pet’s records from another veterinarian?

We’re happy to help coordinate record transfers. Bring any records you have, or we can request them on your behalf.

Do you offer online prescription refills?

Yes, our online Covetrus Pharmacy makes it easy to reorder medications and prescription diets, with a 20% discount on first orders.

How do I schedule an appointment?

Call us at (860) 519-1519 - East Hartford or (860) 519-1519 - Hamden or use our online scheduling tools to book a visit at either our East Hartford or Hamden location.